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995app Privacy Policy – Our Commitment to Protecting Your Information

We believe your privacy is a fundamental right. Here, we lay out in full transparency exactly how every piece of your data is handled on 995app.

Last Updated: January 2026

Important: This privacy policy applies to all users of the 995app website and app. By using the platform, you are considered to have agreed to this policy.

1 Introduction

995app (referred to herein as "we", "our", or "the platform") places the highest importance on your privacy. This privacy policy explains what information we collect, how it is used, who it is shared with, and the steps we take to protect it.

By creating an account on 995app or using any of the platform's services, you agree to this Privacy Policy. If you disagree with any part of it, please refrain from using the platform.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming PolicyWe always comply with international data protection laws and regulations.

2 What Information We Collect

995app collects your information in several ways. Details are outlined below:

Information Provided Directly:

  • At registration: full name, date of birth, mobile number, email address.
  • During KYC verification: a copy of your National ID or passport, and proof of address.
  • At the time of payment: mobile banking number and transaction details.
  • When contacting support: messages and attachments you send.

Automatically Collected Information:

  • Device information: model, operating system, browser type.
  • IP address and approximate location.
  • Information related to usage patterns and sessions on the platform.
  • Data collected through cookies and similar tracking technologies.
Security Assurance: We never store your password or full payment card number. Sensitive information is always kept in encrypted form.

3 How Your Information Is Used

995app uses the information collected for the following purposes:

Purpose Data Used Legal Basis
Account Creation & Management Name, email address, mobile number Contract Performance
Identity Verification (KYC) National ID, date of birth Legal Obligation
Processing Financial Transactions Mobile Banking Information Contract Performance
Fraud & Scam Prevention IP, Device, Transaction Patterns Legitimate Interest
Customer Support Contact Details, Support History Contract Performance
Sending Promotional Offers Email, Mobile Number Consent
Platform Improvement & Analytics Usage patterns, cookies data Legitimate Interest
Responsible Gaming Monitoring Betting History, Session Data Legal Obligation

We never sell your information to third parties for commercial purposes. Every use of your data follows the legal bases outlined above.

4 Who Your Information Is Shared With

995app may share your information in limited circumstances and only with trusted partners. We never sell your personal data to third parties.

  • Payment Processors: Necessary information is shared with mobile banking operators such as bKash, Nagad, and Rocket to process transactions.
  • Identity Verification Services: Only the minimum necessary information is shared with licensed third-party verifiers for the KYC process.
  • Law Enforcement Agencies: Information is disclosed when legally required — such as by court order, lawful investigation, or anti-money laundering obligations.
  • Technology Service Providers: Contracted partners for hosting, analytics, and cybersecurity services who are bound to comply with our privacy policy.
  • Responsible Gaming Organizations: To help prevent gaming addiction, anonymized data may be shared with relevant authorities where necessary.
No Selling of Data: 995app does not sell or rent your personal information to advertisers or marketing companies under any circumstances.

5 Cookies Policy

995app uses various types of cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
  • Functional Cookies: Used for your preferences, language settings, and personalized experience.
  • Analytics Cookies: Collects anonymous statistics to help us understand how the platform is being used.
  • Security Cookies: Used to detect fraud and protect your account.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

6 Data Retention Period

995app does not retain your data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements:

  • Account & KYC Information: A minimum of 5 years after account closure (legal obligation).
  • Financial Transaction Records: 7 years (in compliance with financial regulations).
  • Support & Communication History: 3 years after account closure.
  • Analytics & Log Data: Up to 2 years.
  • Cookies Data: From 1 day up to a maximum of 1 year, depending on the type.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

7 Security Measures

995app uses multi-layered security technology to protect your information. Our security team monitors systems around the clock, ready to respond to any potential threats.

  • SSL/TLS Encryption: All data transferred between the platform and your device is encrypted.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Access Controls: Only authorized personnel are permitted to access specific data.
  • Data Backup: The risk of data loss is minimized through regular encrypted backups.
In the Event of a Data Breach: If a data breach occurs that puts your rights at risk, we will notify you within 72 hours.

8 Your Rights

Under the 995app Privacy Policy, you have several important rights regarding your personal information:

Right to Access Your Data

You can request to know and view what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Data Portability

The right to receive a copy of your data or transfer it to another service.

Right to Object

You can object to your data being used for marketing or any other purpose.

To exercise these rights support@995app.betby email. We typically respond within 30 days.

9 Protection of Minors

995app strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent or guardian suspects that their child has registered on 995app, please immediately support@995app.betto get in touch. We will promptly deactivate the account and delete any collected data.

To learn more, visit our Responsible Gaming Visit the page describing the age verification process.

10 International Data Transfers

While 995app primarily serves users in Bangladesh, some of our technical infrastructure may be hosted in international data centers. In such cases, we ensure that:

  • All data transfers are completed through encrypted connections.
  • International partners are contractually bound to uphold our privacy standards.
  • Countries to which data is transferred maintain adequate data protection laws.
  • Appropriate legal safeguards are ensured for any international data transfers.

11 Privacy Policy Updates

995app may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page. For significant changes, we will notify you in advance via email or a platform notification.

Continued use of the platform after any changes will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

12 Contact Us

For any questions or concerns about this privacy policy, or to exercise your rights, please get in touch with us:

  • Email: support@995app.bet
  • Response Time: Typically 3–5 business days

Your privacy matters deeply to us. Feel free to reach out with any concerns — we're always here to help.

Why Your Data Is Safe with 995app

Military-Grade Encryption

All your sensitive information is protected with AES-256 encryption technology — the same standard used by banks and government institutions.

Strict KYC Process

Identity verification at registration ensures that only legitimate users can access the platform.

Third-Party Audits

Independent security experts regularly audit our systems to identify and address potential vulnerabilities.

No Sale of Data

We never sell your personal information to advertisers or third parties — that is a core commitment we stand by.

Secure Mobile Banking

Transactions via bKash, Nagad, and Rocket are completely secure. Payment details are never stored on our servers.

Immediate Breach Notification

In the event of a security incident, we will notify affected users directly within 72 hours.

Join a Safe & Trusted Platform

Enjoy the thrilling gaming experience on 995app with your privacy fully protected. Open an account today and claim your welcome bonus.

Register Now Download the App
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